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Hi,

I can’t login to the Admin Environment of Company, and I’m pretty sure I’m using the right password. Can someone tell me what to do?

- Theodore
 

Hello Theodore,

Do you use the normal login, or login through SSO? Either way, if it’s the normal Company login you can just create a new password by clicking the link on the form.

If you are using SSO, any of your colleagues can create a new password for you, after which you should be able to log in again.

If all else fails, send an email to support@company.com and we’ll sort you out!

- Frank

Gotcha, thanks! I contacted support and it’s working again!

- Theodore

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